Jonathan H. Lack, is Principal of ROI Ventures. He is has over 20 years of post-MBA experience in management and strategic planning, focusing primarily on consumer product and services companies. His has worked with and for companies of all sizes (e.g. start-ups, mid-size, and Fortune 500) in a variety of industries (e.g. financial services, food & beverage, information services, healthcare, Internet, manufacturing and telecom).
Lack was a member of the founding executive management of Houston-based CompuBank, N.A., the first Internet bank to receive a charter from the Office of the Comptroller of the Currency. In that role, he successfully helped raise $36 million in institutional funding from Goldman Sachs, SoftBank, General Electric, and Marsh & McLennan. As chief strategist and marketing officer for CompuBank, he built a staff and led a program that resulted in one of the industry's fastest growth rates. In addition, his group developed brand recognition and customer confidence programs that earned CompuBank the number one ranking in online banking by the Wall Street Journal's SmartMoney Magazine. In May 2001, CompuBank's accounts and deposits were sold to NetBank, a public Internet bank based the United States.
Lack holds an MBA from the University of Pennsylvania's Wharton School of Business, a master's degree in International Relations from Johns Hopkins University's School for Advanced International Studies (SAIS), and a bachelor's degree in Middle East Studies from the University of California at Berkeley.
Chief Technology Officer
Steve Arnold has been ROI's Chief Technology Strategist since its inception. He first met ROI's founder Jonathan Lack, while Lack was attending one of Arnold's seminars on information services back in the early 1990s when Lack was working for MCI International. Steve is president of Arnold Information Technology (AIT), an organization specializing in electronic publishing, marketing via electronic media, online system engineering, and database design. Steve is one of the early pioneers in the commercialization of information services. He has worked for Booz Allen Hamilton and the Louisville Courier and has consulted for numerous companies and government agencies in the US and abroad.
Steve has published numerous articles and books. In June 2011, Pandia in Oslo, Norway, published The New Landscape of Enterprise Search, which discusses the strengths and weaknesses of six enterprise search frameworks. Steve is the author of the first three editions of the Enterprise Search Report (2004-2006), The Google Legacy (2005), Google Version 2.0 (2007), and Google: The Digital Gutenberg (2009). Steve's 2009 monograph with Martin White, a search and information advisor in the UK is Managing Successful Enterprise Search. This was published by Galatea in the United Kingdom. Steve's ArnoldIT.com research team has developed in-depth briefings on Google's new data spaces technology. A version of this remarkable initiative has been published by Sue Feldman and Stephen Arnold. Steve writes for fee columns for Enterprise Technology Management, Information Today, Online Magazine, and KMWorld plus a few occasional items. Some of the products that the AIT team has helped bring to commercial success include:
Nicholas Martinez is an Associate with ROI Ventures where he is in charge of the firm's social media efforts as well as special projects. He as has extensive operations management experience in the food & beverage industry. He also has experience marketing a membership-based not-for-profit and managing the registration process for its annual conference and monthly educational events. He started his career as a bank teller in a retail bank.
Martinez grew up in Houston, Texas. He attended St. Johns School and earned his BA from Rice University in Hispanic Studies with a special focus on researching the impact of European culture on the Latin America indigenous cultures. He is fluent in both written and spoken Spanish.